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I asked the Owner, Mike about this Marla H. complaint on Yelp and was told that this situation is totally out of context with her. This company is the most honest, prompt, trustworthy, hardworking, dependable and courteous of any company I have worked with in my many years. Marla H. would not wait for this company to get she and her husband positioned on the schedule. Within one half hour of Mike speaking with her, Marla found another company and totally circumvented Mike's scheduled time for this cross country move. Mike was driving and could not work on his schedule right away. Mike did not give her the deposit back, because he was in the process of scheduling the move for her and she simply refused to wait. In Mike's mind, they had a verbal contract. From my perspective, this team moved us more than once..even in and out of storage units that were a long way from their truck. We were Thrilled that this Hometown Movers team are handymen...I am talking ALL of them! We just moved into our second home in The Villages and within three hours, they put together a console with a fireplace, a table with four chairs, cabinets and towel bars in our bathroom, a drop down folding table for my laundry, a two part curved shower rod and a medicine cabinet for over our our deep sink in the garage. Also, they moved heavy items around for us. Mike is a man with a wife and lots of kids. He cannot afford to be dishonest or a slacker. Even when I prepared lunch for all of the guys, they ate while they worked.
Fast, careful and very professional!! Will use again!
In planning our move from The Villages, Florida I contacted four (4) moving companies and interviewed representatives from each. Parker at Hometown Movers quoted me a price that was almost 50% less than the next lowest quote and about 60% less than the other two. Naturally I was concerned about the potential of problems using a relatively "low cost" mover. Nevertheless, I did contract with Parker and gave him a deposit. AFTER my check was deposited I had a change of plans. I called Parker and spoke to his boss, Mike. After explaining that I would not need them Mike immediately agreed to return my deposit and less than 24 hours later he did so. I believe this speaks highly of Hometown Movers' professionalism and customer satisfaction.
Great service with great attitude
We hired Hometown Movers to swap around some bedroom furniture indoors. They had to take apart the beds and carefully fit them around a tight corner. They did a beautiful job of dismantling the beds and reassembling them without marking up any walls.There was a crew of 4-6 young guys. They were quick, cheerful and eager to help. In fact, they volunteered to fix our broken doorknob and hang a heavy mirror on the dresser. This saved us the cost of a handyman. We were very pleased by their prompt and excellent service. We would definitely call them again.
Hometown Movers moved us from Pennsylvania to Florida, They packed up an entire house into the their truck never stopping to take a break. The team of movers were professional, cheerful and upbeat. Simply put the were Outstanding!
Mike....your team of movers were awesome,..We live in the Villages and had sold a home in 2017 and had to put everything in storage. 2 large storage rooms. Everything was put in storage beautifully, with consideration of what was written on each box. Nothing at all was smashed or Broken! We then had to wait for our new home to be built and had Hometown Movers move us once again, from storage to our new home, where everything was carefully placed and reassembled. Please add us to your referral list as we couldn’t have been happier with your professional team!..... Gratefully, Phil & Christine
Excellent friendly service and positive attitude
I chose Mike and his crew to move my parents from Ocala to Boca Raton, Florida. On Tuesday they packed and loaded, on Wednesday they drove and unloaded. It was about 97 degrees and the crew remained cheerful and willing throughout. On the unloading side, they arranged (and re-arranged) furniture for my parents until the last minute. They stuck fairly closely to the original estimate. They were prompt and courteous to me (and my family) and I can report that 28 years of accumulated treasures made it safely to the new home. I hope to book them for an upcoming move from Oklahoma to Florida in the fall.
This group of guys worked so well together. They were polite, courteous and very hard working. They arrived on time and worked continually from start to finish. If we ever move again, we hope that they are still in business.
Moving is not a fun experience. These guys made it much less painful. Showed up on time and kept going, and going, and going. Never wasted a moment. Were extremely professional and very pleasant. They had us loaded up and on the road in no time and unloading was even faster. Highly recommended! While I hope - REALLY hope - that I won't be moving again soon, if I do, they are definitely the ones I'll call.
Best movers I ever hired!
I have moved many times, both locally and out-of-state. Hometown Movers were by far the most professional and most courteous I have ever used. Simply put, if you hire them you will be glad you did! They are great!
I would highly recommend Hometown Movers. We used them Jan 2017. We had a big move from Maryland to Florida. These guys were great!!! Very efficient and trustworthy. They communicate well and keep you informed along the way. Their quote was right on the money and reasonable. Could not ask for an easier or smoother move. If we ever need movers again- I will use Hometown Movers for sure.
Wonderful customer service!
We had Chris & Mike move us from FL to New England and we couldn't be happier with how well things went. They are such a hardworking team and work very efficiently to get the job done quickly. We were so apprehensive to hire any moving company after the nightmare we had with a major moving line that moved us from New England to FL, and we didn't want to go the route of major company again. Chris and Mike took so many extra steps for us that they didn't have to do. For example we needed assistance taking down a wall mounted TV and wrapping a king size bed. They loaded our storage units and then preceded to another location to bring the remainder of our belongings. How great is that? There is no comparing this move to our prior move. Chris and Mike's service is far more superior to what the service the "big guys" will provide you. They will pay attention to the small details as they want to make sure you are a satisfied customer.
I contacted Chris at Hometown Moving Services to move from my home in The Villages to another home in The Villages. I also needed a POD packed with items and furniture not going with me to the next move. Chris was the lead of the team and proceeded to quickly organize and remove items from the house to the garage. He was then able to assess how all the items were to fit in the POD. I didn't think everything would fit but they got everything loaded. They were careful with my belongings, wrapping items with rugs, sheets, blankets I had and then filled in with materials purchased from them. Some of the larger furniture was going in their truck to my new location. They moved living room furniture from the new location to the lanai and placed my furniture in the living room of the new location. Even when I asked them to change some of the items back/forth, it was done so without making me feel like they were ready to get out of there. The two young men worked well together. They were both very polite, neatly dressed for that type of work, business like and friendly. I will be moving again in February to a new home being built and will be calling them again for that move.
Our best moving experience ever!
Our move was very unique in that we had 3 different pickup locations with disassembly required and then reassembly at the final destination, all within The Villages. They were prompt, professional and caring. We were very impressed with their speed and with their great attitude. We will certainly use them again.
Very pleased with their prompt arrival at our storage unit in Belleview. They worked very quick and efficiently, and we would not hesitate to use them again. This was a small job but they can be assured that we will contact Chris and Mike again when we are moving into our new home. Their quote was very reasonable.
I appreciated the professional manor in their help with my move. I needed someone to unload a 16' POD completely packed to the top. It took them just a little under 3 hours to unload, place furniture, setup bed, etc. I have been burned in the past with hourly moving services and was a bit nervous but found my concerns were unwarranted. They even offered to help dispose of all the packing materials for a nominal fee. They definitely are the movers you want!
High quality service, professional and friendly.
Although mine was a small move, I would not hesitate to recommend Hometown Moving Services for a large local or long distance move. Both Mike and Chris are meticulous workmen who obviously take pride in their work. Employ them with confidence!
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